The Power of Positive Confrontation

The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition
The completely revised step-by-step guide to tackling conflict-personal or professional-now includes an updated section on navigating sticky situations online.
When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between “bully” and “wimp” is a range of behaviour that is positive, dignified, and effective for dealing with life’s bothersome situations, there is The Power of Positive Confrontation .This book teaches you the vital skills you need to confront others, communicate effectively, and live a